A brief history about Northumbria Leisure Ltd
Company Background

Northumbria Leisure Limited was founded in 1973 by Peter Macklam following several years of extensive experience working in a senior capacity for Bell Fruit Ltd and Scottish Breweries. We are one of the longest established Independent Amusement Companies In the North East and are also members of the British Amusement Catering Trades Association and the independent Operators Association.

We give a very personal service, which we are rightfully proud of, and feel that this element is lacking in some of the larger national organisations operating in a similar environment. Over a period of many years, we have become continually aware of how important our customer requirements are, and as an independent company we are driven by a desire to fulfil this aspect as a big part of our current business ethos.

In view of this approach, and by the amount of positive recommendation and customer feedback we have received, we feel extremely proud of being increasingly seen as a superior alternative to some national operators.

Why we are Leaders in the industry

About Us

We have over 40 years of experience trading under the same name
Extremely Dedicated and Motivated staff
We use the most up to date equipment in the leisure industry
We have a fast call out time with a 100% fix rate

We are committed to the following:
  • Providing the very best service standards and practices within the leisure industry.
  • Long Term business partnerships with our customers built upon mutual respect and trust.
  • Continued reinvestment to ensure the most up-to-date equipment and technology is used.
  • Success achieved through a combination of key factors:
    • Friendly, approachable and contactable staff.
    • Independence, maintaining a balanced size capable of offering efficient personal service.
    • Production of machine management reports.
    • Allocation of work in such a way that our field staff are not overstretched and not forced to cut corners. Thus morale is high.

We are confident we can outperform the national suppliers and would welcome the opportunity to supply you.